Home »Customer relationship management portal

A permanent link
to communicate with your customers,
serenely.

Stay close to your customers with a platform designed for them: intuitive, clear and accessible.

Service history, document availability, a dedicated space for their requests, a mobile application... A complete tool to reinforce trust, facilitate exchanges and enhance your quality of service.

Logiciel gestion Services à la Personne SAAD SSIAD

The advantages of our Customer Portal feature :

Discover all our features designed to help you manage your business with complete transparency.

Managing customer requests

  • Creation of customer requests

  • Status monitoring

  • Adding attachments

  • Export to PDF format

Schedules, missions, participants

  • Schedules and interventions

  • Missions, status and Excel export

  • Speakers and passages

Commercial management

  • Site repository

  • Quotation and invoice follow-up

  • Excel and PDF download

Quality monitoring

  • Quality control

  • Visit reports

  • Action plans

Document management

  • Instant feedback of information as soon as controls have been validated

  • Statistics and dashboards

Customer mobile application

Customer satisfaction

  • Performance evaluation using a scoring system

  • Service schedule

  • Mission details

  • Invoice history

Customer communication

  • Message communication with speaker and/or agency

  • Sending requests and complaints

  • Monitoring application status

They trust us

«With the customer portal, I communicate directly with my customers, so they can tell me what they need, and I can make their documents available to them.»

Yamina,, Human Services Agency Manager

«With Qualimobi, I can create customized questionnaires. This allows me to better manage quality and build improvement plans.»

Baptiste,, Human services network quality manager

«Thanks to the Progisap - Silae association, the hours worked by my employees are automatically transmitted for the creation of pay slips. I've saved two days a month on payroll management.»

Xavier,, Human services payroll manager

«With the employee portal, my employees can make their vacation requests, consult their schedules and receive their documents.»

Léa,, HR Manager, Human Services Network
«With Mobisap, I receive my intervention schedules in real time, I have details of the services to be carried out and I can communicate with the agency.»
Anne,, Personal Services Worker

Progisap supports all
Personal Services professions

Homecare SAAD

Management of home help services, particularly for the elderly and disabled.

Home care SSIAD

Management of home nursing services.

Home childcare

Software to manage childcare services in compliance with industry regulations.

Comfort services

Software for managing household activities in private homes.

Garden and outdoor maintenance

Software for managing DIY and landscaping activities.

Modules that can be activated according to your needs, for a tailor-made solution

Progisap is the basis of an ecosystem whose functionalities you can enrich according to the requirements of your business.

Sales management, service planning, invoicing, HR, payroll, quality control: activate the modules you need, when you need them, for even smoother, more precise management tailored to your day-to-day needs.

Progisap adapts to you. Not the other way around.