FAQ - Rates and subscriptions2024-07-08T15:14:01+02:00

FAQ - Rates and subscriptions

Find all the answers to your questions here.

How much does it cost to benefit from Progisap?2024-07-08T15:55:18+02:00
  • One-off installation fee.
  • Monthly subscription fees.
What services are included in the installation fee?2024-07-08T15:53:57+02:00

They include start-up maintenance, commissioning costs, document setup, data recovery (if required) and training.

What is included in the monthly Progisap subscription fee?2024-07-08T17:19:08+02:00

Your monthly fee includes access to the Progisap service, support, your dedicated account manager, as well as software maintenance and upgrades.

How long is my commitment?2024-07-08T15:53:07+02:00

The Progiclean offer is based on a tacitly renewable 3-year commitment.

Would you like to terminate my contract before the end?2024-07-08T15:52:44+02:00

You must specify your request by registered letter 6 months in advance of the desired exit date.

How do you set up the software?2024-07-08T15:52:21+02:00

We assign you a dedicated account manager to help you set up your business. He or she will first identify your needs, then propose the offer best suited to your company. Once your deployment plan has been drawn up, our technical teams create your Progiclean environment and interface. Then your account manager trains your teams to use the software. Finally, you're ready to digitize your day-to-day activities. On average, implementation takes between 4 and 6 weeks.

How do I access Progisap software?2024-07-08T17:16:01+02:00

Progiclean is 100% web software, in SaaS mode. You can connect from any device (computer, tablet, phone) with an Internet connection and a web browser (preferably Chrome). For best performance, we recommend that you have the latest version of your browser.

Is there a customer portal and an employee portal?2024-07-08T15:50:53+02:00

Yes, your Progiclean software allows you to benefit from optional customer and/or employee portals.

Where are my company's data hosted?2024-07-08T15:50:07+02:00

PROGICLEAN is 100% web software. Your data is hosted on remote web servers. We select our servers from service providers based in France. Our servers and access to your PROGICLEAN database are secure.

And if the web server goes down or is hacked, what have you planned?2024-07-08T15:49:44+02:00

We make back-ups of your database several times a day, which we store on secondary servers to ensure immediate and rapid restoration of your data in the event of a problem.

And if tomorrow I decide to end the service with Progisap, what happens to all my data and information?2024-07-08T17:15:43+02:00

All your data is backed up daily. You can retrieve it in full at any time. Your data is your property and will be returned to you in any case.

The employees in my company don't have the same level of responsibility. I'd like to be able to control and master «who does what». Is this possible?2024-07-08T15:41:08+02:00

Exactly. There are user profiles with different levels of access. For example, an employee in charge of drawing up quotations and contracts may not have access to HR information (employees' personal details) or accounting data (invoices, receipts, etc.).

You have the power to create and define profiles and access rights for each of your employees.

If an employee leaves my company, can I immediately block their access?2024-07-08T15:39:15+02:00

Yes, as an administrator, you can block access to PROGICLEAN and all mobility tools with just 1 click.

When you upgrade your software with new features and optimizations, do you have to pay for the upgrade?2024-07-08T15:38:33+02:00

No. PROGICLEAN software maintenance is included in your subscription. You systematically benefit from every optimization, new functionality and improvement of the tool.

Does Progisap interface with all the accounting software on the market?2024-07-08T17:15:11+02:00

Yes, our PROGISAP software can be exported in a standardized way for integration into accounting software (SAGE, CEGID, EBP, etc.).

Does Progisap interface with all payroll software on the market?2024-07-08T17:14:50+02:00

Yes, our PROGISAP software allows standardized export for integration into payroll software.

Is Progisap a CRM or an ERP?2024-07-08T17:14:35+02:00

Both. CRM stands for Customer Relationship Management. CRMs are designed to help you optimize prospecting and sales management. ERP, Enterprise Resource Planning, optimizes a company's production costs.

Go to Top